The Latino Economic Development Center (LEDC) is a mission-driven non-profit organization that helps equip Latinos and people from other underserved communities with the skills and financial tools to forge better futures for their families and communities. Serving DC, Maryland, Virginia, and Puerto Rico, LEDC’s programs help participants learn how to secure long-term financial security.
Like a lot of organizations, LEDC was forced to close its office in March 2020 and move to a virtual work environment. But the sudden shift presented operational challenges.
Transitioning from a traditional workplace to a remote workplace during a pandemic interrupted LEDC’s operations. The organization was pushed into reactive mode, utilizing a makeshift system of different technologies. Leveraging different programs that weren’t well-integrated for an optimized experience impacted the organization’s business continuity and productivity. They had to find a way to ensure that all employees had the tools to succeed; and they needed those tools procured and deployed rapidly and securely.
In May 2020, LEDC partnered with FSi to migrate their systems to Microsoft in order to adopt a fully integrated approach to Modern Work while accelerating productivity and maintaining security compliance.
FSi’s all-encompassing solution helped LEDC adopt the Microsoft Cloud with Entra ID (formerly Azure AD) along with a comprehensive intranet to streamline workflows and improve collaboration. Additionally, FSi implemented a robust approach to security to ensure that LEDC maintained security compliance for their entire environment, including identities and data. And in order to ensure that the organization could handle IT problems in real-time, FSi onboarded LEDC as a managed services client, providing industry-leading support through the FSi Service Desk on a fixed-fee unlimited service model.
The results speak for themselves…
“FSi Strategies helped LEDC navigate a difficult time when many organizations were struggling, and that was just the beginning of our partnership. With their help, we overcame the challenges that came with a global pandemic and have continued to thrive. We’re glad to have a partner dedicated to continued service,” said LEDC CEO Emi Reyes.
What started as a challenge presented by an uncontrollable event led to a new way to work. LEDC currently leverages a hybrid work model that fluidly utilizes the Microsoft Cloud with M365 applications including Teams. The organization also has a strategic approach to IT with a roadmap that helps them keep their IT and infrastructure up to date. LEDC no longer has to worry about challenges with business continuity, productivity, or collaboration; now the organization can focus on serving its clients and achieving its mission. When an organization is driven by an important vision, removing IT roadblocks can be crucial for it to succeed.
As a Microsoft Solutions Partner with designations for Modern Work and Security, FSi Strategies is uniquely positioned to help non-profit organizations like LEDC securely update their Modern Work environments without skipping a beat. Explore our comprehensive resources library, or contact us today to learn more about how FSi Strategies can help you transform your organization.