We work with your users, manage your technology, and cloud-connect your workplace for modern productivity & security.
Strategic planning and implementation to help create a modern office that fully leverages the mobility and security of the cloud.
The customer experience comes first. This means no hold times, no voicemails, proactive communications, and a friendly human-centric service.
24/7 Monitoring of your key network devices & services and efficient alert remediation.
We’ve been providing IT services since 2003 – that’s over 16 years of experience with Enterprise, Midmarket, Education and Non-Profit clients. That’s also 16 years of innovation. We’re the first to provide a fixed-fee unlimited Managed IT service and the first managed service provider to create an ITIL-based service delivery model.
Today, our Cloud-Connect approach leverages our Microsoft expertise to transform the way people do business. We connect workplaces for modern mobility, increased productivity & collaboration, and improved security & compliance. We include all the strategic planning you need to Cloud-Connect your infrastructure – whether you’ve already started with the Cloud or are fully on premise.
99% of our clients renew their contracts after their first year. This is a true testament to our ability to connect with them and provide a valuable service. The average length of our Managed IT contract is over 5 years. Our longest active managed IT service agreement is over 12 years old.
We’re very good at fixing technical problems and we’re very good at fixing them quickly and the first time around. But with our Service Desk, the customer experience comes first. This means no hold times, no voicemails, proactive communications, and a friendly human-centric support service.
Our unlimited Managed IT service has a simple monthly fixed-fee. Our pricing is based on the number of users that you have. Our Managed IT service starts as low as $60 per user per month.
This includes support, vendor management, user training & adoption management, network monitoring & alerting, patch management, system maintenance, hardware support & procurement, technology assessments, cloud focused improvement plans, security & policy development, backup & business continuity, and Microsoft Office 365 licensing.
If you want to learn more about our Managed IT service or if you have any questions about how we can create a custom service for you send us an email at firstname.lastname@example.org or call us at (202) 730-9701