Managed IT Services

Customer experience comes first

Experienced

Fully managed or co-managed IT services fined tuned for over 15 years.  We work with Enterprise, Midmarket, Education and Non-Profit organizations to manage a wide range of IT needs.

Comprehensive Portfolio

We are the first managed service provider in Washington, DC to implement a single fixed-fee and all-inclusive IT Support and Management model.  We were also the first provider to implement a Service Desk with Service Coordinators to improve the user experience. We have developed a mature and efficient portfolio of Managed IT Services.

Service Desk

End User Support, Hardware Management, Application Support, Vendor Management, Training.

Infrastructure Management

Network Monitoring and Alerting, Patch Management, Scheduled System Maintenance

Infrastructure Health

Technology Assessment, Improvement plans, Security and Policy Development, Backup and Business Continuity

Microsoft Cloud Service Provider (CSP)

We’re a top-tier gold certified Microsoft Partner and CSP. Microsoft 365 and Azure cloud support and billing needs in one place.

If you could design your very own IT Service what would it look like?

An IT Support and Management solution should be designed around your needs.  At the end of the day, it’s about leveraging the human element and technology best practices to provide you with a reliable, responsive, transparent, and consistent IT service. This simple thinking forms the cornerstone of our IT solution. Perhaps that is why companies and non-profit organizations in the Washington, D.C. area view us as a “refreshingly different IT service provider.”